Clinic Operations Manager at National Institutes of Health (NIH), Albuquerque, New Mexico

Company Overview:
National Institutes of Health (NIH) is a renowned healthcare research agency under the U.S. Department of Health and Human Services. NIH is dedicated to conducting groundbreaking medical research to improve public health and combat diseases on a national and global scale. The Albuquerque, New Mexico branch of NIH focuses on delivering high-quality healthcare services and advancing medical knowledge through innovative practices.

Key Responsibilities for Clinic Operations Manager:
- Oversee the day-to-day operations of the clinic, ensuring efficient and effective delivery of healthcare services
- Develop and implement operational policies and procedures to optimize clinic workflow
- Manage staffing, scheduling, and performance evaluation of clinic personnel
- Collaborate with healthcare providers to enhance patient care and satisfaction
- Monitor and analyze clinic performance metrics to identify areas for improvement
- Ensure compliance with healthcare regulations and standards
- Handle patient inquiries, complaints, and escalations in a timely and professional manner

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field
- Proven experience in clinic or healthcare facility management
- Strong knowledge of healthcare operations, regulations, and quality standards
- Excellent leadership and communication skills
- Ability to multitask, prioritize, and make sound decisions in a fast-paced environment
- Proficiency in electronic health record (EHR) systems and healthcare management software

Desired Skills:
- Master's degree in Healthcare Administration or related field
- Certification in Healthcare Management (e.g., CMPE, CPHQ)
- Experience with budgeting, financial management, and revenue cycle optimization
- Knowledge of Lean Six Sigma or other process improvement methodologies
- Ability to foster a culture of teamwork, collaboration, and continuous improvement

Compensation & Benefits:
The annual salary range for the Clinic Operations Manager position at NIH in Albuquerque, New Mexico is $70,000 - $90,000, commensurate with experience and qualifications. In addition to competitive pay, NIH offers a comprehensive benefits package, including healthcare coverage, retirement plans, paid time off, professional development opportunities, and employee wellness programs.

How to Apply:
To apply for the Clinic Operations Manager position at NIH in Albuquerque, New Mexico, please submit your resume and a cover letter highlighting your relevant experience and qualifications to the HR department. Qualified candidates will be contacted for further assessment. Thank you for considering a career with NIH in advancing healthcare excellence and research.