Enterprise Business Development Manager - Customer Success at Okta

Company Overview

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely adopt the technologies they need to achieve their missions. A core tenet of Okta's culture is flexibility and empowerment, which is why we embrace a fully remote work environment. We believe that talent can be found anywhere, and we are committed to building a diverse and inclusive team spread across the United States. We prioritize clear communication, collaboration, and results, regardless of where our employees are located. Okta provides a supportive and engaging virtual environment where employees can thrive and make a significant impact.

Position Summary

Okta is seeking a highly motivated and experienced Enterprise Business Development Manager focused on Customer Success to join our dynamic and growing team. This is a fully remote position, allowing you to work from anywhere in the United States. As an Enterprise Business Development Manager, you will be responsible for identifying, developing, and executing strategic initiatives to drive customer success and expansion within Okta’s enterprise customer base. You will work closely with Customer Success Managers, Sales teams, and other stakeholders to identify opportunities for upselling, cross-selling, and expanding Okta’s footprint within existing accounts. The ideal candidate will have a proven track record of success in business development, a strong understanding of the SaaS model, and excellent communication and collaboration skills.

Key Responsibilities

• Identify and qualify opportunities for upselling and cross-selling within existing enterprise accounts.
• Develop and execute strategic business development plans to achieve revenue targets.
• Work closely with Customer Success Managers to understand customer needs and identify opportunities to expand Okta’s solutions within their organization.
• Collaborate with Sales teams to develop and present compelling value propositions to customers.
• Build and maintain strong relationships with key decision-makers within enterprise accounts.
• Track and report on key performance indicators (KPIs) related to business development activities.
• Conduct market research and competitive analysis to identify new opportunities for growth.
• Participate in virtual team meetings and training sessions to stay up-to-date on Okta’s products and services.
• Contribute to a positive and collaborative remote work environment.
• Occasional travel may be required for team meetups or customer visits (less than 10%).

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in business development, sales, or customer success, preferably in the SaaS industry.
• Proven track record of achieving revenue targets and driving customer expansion.
• Strong understanding of the SaaS business model and the customer lifecycle.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a remote team.
• Strong organizational and time management skills.
• Experience using CRM software (e.g., Salesforce) and other sales and marketing tools.
• Must be able to work effectively in a fully remote environment, including managing your own time and staying connected with the team.
• Reliable high-speed internet access is required.

Technical Requirements

As a fully remote employee, you will be responsible for maintaining a professional and productive home office environment. Okta provides a stipend to assist with setting up your home office. Specific technical requirements include:

• Dedicated workspace free from distractions.
• Reliable high-speed internet connection (minimum 50 Mbps download/10 Mbps upload).
• A modern computer with sufficient processing power and memory.
• Webcam and headset for virtual meetings.
• Ability to maintain confidentiality and data security in a remote environment.
• Must be able to work during standard business hours in the US time zones. East Coast preferred but not required.

Desired Skills

• Experience with identity and access management (IAM) solutions.
• Familiarity with Okta's product suite.
• Experience working with enterprise-level customers.
• Strong analytical and problem-solving skills.
• Ability to build and maintain relationships with key stakeholders in a remote environment.
• Proficiency in using remote collaboration tools such as Slack, Zoom, and Google Workspace.

Compensation & Benefits

The annual salary range for this fully remote position is $140,000 - $180,000, depending on experience and location within the United States. Okta offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• 401(k) plan with company match.
• Employee stock purchase plan (ESPP).
• Home office stipend to help set up your remote workspace.
• Flexible work hours.
• Opportunities for professional development and growth.
• Virtual team building activities and social events.
• Comprehensive virtual onboarding program.
• Reimbursement for internet expenses.

How to Apply

If you are a highly motivated and experienced business development professional looking for a challenging and rewarding opportunity to work remotely, we encourage you to apply. Please submit your resume and cover letter highlighting your relevant experience and qualifications through the Okta careers page. Our virtual hiring process ensures a smooth and efficient experience for all candidates.