Patient Access Representative at Blue Cross Blue Shield, Fargo, North Dakota

Company Overview:
Blue Cross Blue Shield is a renowned leader in the healthcare administration industry, dedicated to providing top-quality health insurance services to individuals and families across the nation. With a strong commitment to innovation, excellence, and customer satisfaction, Blue Cross Blue Shield offers a dynamic and rewarding work environment for its employees.

Key Responsibilities for Patient Access Representative:
- Greet and assist patients during the check-in and check-out process at healthcare facilities.
- Verify patient insurance coverage and eligibility for services provided by Blue Cross Blue Shield.
- Collect and process patient demographic and financial information accurately.
- Schedule patient appointments and manage medical records efficiently.
- Provide exceptional customer service by addressing patient inquiries and concerns promptly and professionally.

Required Qualifications:
- High school diploma or equivalent.
- Prior experience in a healthcare or customer service role.
- Proficiency in using computer systems and electronic health records.
- Strong attention to detail and excellent communication skills.
- Ability to maintain confidentiality and adhere to HIPAA regulations.

Desired Skills:
- Knowledge of medical terminology and insurance billing processes.
- Experience working with insurance verification software.
- Bilingual proficiency in English and Spanish.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
- Willingness to collaborate with a diverse team of healthcare professionals.

Compensation & Benefits:
The annual salary range for the Patient Access Representative position at Blue Cross Blue Shield in Fargo, North Dakota is $30,000 to $40,000, commensurate with experience. In addition to competitive pay, Blue Cross Blue Shield offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, professional development opportunities, and employee wellness programs.

How to Apply:
To apply for the Patient Access Representative position at Blue Cross Blue Shield in Fargo, North Dakota, please visit our company website and submit your updated resume and a cover letter highlighting your relevant experience and qualifications for the role. We thank all applicants for their interest in joining our team and will contact those selected for further consideration.