Patient Services Coordinator at Kaiser Permanente, Birmingham, Alabama

Company Overview:
Kaiser Permanente is a leading healthcare organization dedicated to providing high-quality, affordable healthcare services to individuals and families in Birmingham, Alabama. With a focus on patient-centered care and innovation, we strive to improve the health and well-being of our members through comprehensive medical services and cutting-edge technology.

Key Responsibilities for Patient Services Coordinator:
- Coordinate patient appointments, admissions, and referrals within the healthcare facility
- Serve as a liaison between patients, healthcare providers, and insurance companies to ensure seamless communication and efficient care delivery
- Manage patient inquiries, complaints, and requests in a professional and timely manner
- Maintain accurate patient records and confidential information in compliance with HIPAA regulations
- Collaborate with healthcare teams to optimize patient care processes and enhance the overall patient experience

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field
- Proven experience in a healthcare setting, preferably in patient services or healthcare administration role
- Strong knowledge of medical terminology, insurance verification, and healthcare regulations
- Excellent communication skills with the ability to interact effectively with diverse individuals, including patients and healthcare professionals
- Proficiency in computer applications such as electronic health records (EHR) systems and Microsoft Office Suite

Desired Skills:
- Certification in Healthcare Management or related field
- Experience with scheduling software and patient management systems
- Ability to multitask and prioritize tasks in a fast-paced healthcare environment
- Strong problem-solving skills and attention to detail
- Knowledge of healthcare billing and coding processes

Compensation & Benefits:
The annual salary range for the Patient Services Coordinator position at Kaiser Permanente in Birmingham, Alabama is competitive and commensurate with experience. In addition to the salary, we offer a comprehensive benefits package that includes health insurance, dental and vision coverage, retirement plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the Patient Services Coordinator position at Kaiser Permanente in Birmingham, Alabama, please visit our careers website and submit your resume and cover letter outlining your qualifications and interest in the role. We look forward to reviewing your application and potentially welcoming you to our dynamic healthcare team.