IT Operations Manager at Square (Block), Burlington, Vermont

Square (Block) is a leading technology company headquartered in Burlington, Vermont. We are dedicated to revolutionizing the digital payment industry by providing innovative solutions for businesses of all sizes. As we continue to grow and expand our operations, we are seeking a highly skilled IT Operations Manager to join our team.

Key Responsibilities For IT Operations Manager:
- Oversee the day-to-day operations of the IT department, ensuring smooth functioning of all systems and networks.
- Develop and implement IT policies and procedures to enhance operational efficiency and security.
- Manage a team of IT professionals, providing guidance, support, and mentorship to ensure team success.
- Collaborate with cross-functional teams to identify and address IT needs and challenges across the organization.
- Evaluate and recommend new technologies and solutions to improve overall IT infrastructure and performance.
- Monitor system performance and security, troubleshoot issues, and implement solutions in a timely manner.
- Ensure compliance with industry regulations and standards related to IT operations and data security.

Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in IT operations management, with a minimum of 5 years in a leadership role.
- Strong knowledge of IT systems, networks, security protocols, and best practices.
- Excellent communication skills and the ability to collaborate effectively with internal and external stakeholders.
- Demonstrated leadership abilities, with a track record of successfully managing and motivating a team.
- Experience in developing and implementing IT policies, procedures, and standards.

Desired Skills:
- Project management certification (PMP, Prince2, etc.).
- Knowledge of cloud computing technologies and services.
- Experience with ITIL framework and practices.
- Familiarity with Agile methodologies.

Compensation & Benefits:
The annual salary range for the IT Operations Manager position at Square (Block) is competitive and based on experience, ranging from $110,000 to $140,000. We offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the IT Operations Manager position at Square (Block), please submit your resume and a cover letter highlighting your relevant experience and qualifications via our company's careers page. We look forward to reviewing your application and potentially welcoming you to our dynamic team.