Dispatch Coordinator at Stagecoach, Bristol, South West England
Job Description
Company Overview:
Stagecoach is a leading public transport provider in the UK, operating buses, trams, and trains across various regions. With a strong commitment to safety, reliability, and customer service, Stagecoach plays a vital role in connecting communities and enabling people to travel conveniently and efficiently.
Key Responsibilities For Dispatch Coordinator:
- Coordinate and schedule driver shifts and routes to ensure timely and efficient service delivery
- Monitor vehicle tracking systems to track fleet movements and address any delays or issues promptly
- Communicate with drivers, customers, and internal teams to provide real-time updates and resolve operational challenges
- Prepare and maintain accurate records of dispatch activities, including shift schedules and vehicle maintenance logs
- Collaborate with the operations team to optimise resource allocation and improve service quality
- Implement and adhere to health and safety guidelines to promote a safe working environment for drivers and staff
Required Qualifications:
- Proven experience in a similar dispatch or logistics coordination role within the transport industry
- Sound knowledge of transport operations, scheduling, and route planning
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Excellent communication and interpersonal abilities to interact with diverse stakeholders
- Proficiency in using transport management software and GPS tracking systems
Desired Skills:
- Experience in rostering and shift planning for a large fleet of vehicles
- Familiarity with regulatory requirements and compliance standards in the transport sector
- Problem-solving skills to address operational challenges and make quick decisions under pressure
- Ability to work in a fast-paced environment and adapt to changing priorities
- Team player mindset with a proactive and customer-focused approach
Compensation & Benefits:
The annual salary range for the Dispatch Coordinator position at Stagecoach in Bristol, South West England, is £24,000 to £28,000, depending on experience and qualifications. In addition to competitive pay, Stagecoach offers benefits such as pension contributions, employee discounts on travel services, and opportunities for career development and progression within the company.
How to Apply:
To apply for the Dispatch Coordinator role at Stagecoach, please visit our careers website and submit your CV along with a cover letter outlining your relevant experience and suitability for the position. Shortlisted candidates will be contacted for further assessment and interviews. Thank you for considering a career with Stagecoach in the dynamic transport industry.
Required Skills
- Fleet Management
- Transport Planning
- Compliance
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