Senior Strategic Account Executive - Account Management at Pluralsight

Company Overview

Pluralsight is a leading technology workforce development company that helps companies and individuals close skills gaps in critical areas. We empower businesses to build better products, innovate faster, and drive growth. Our platform provides access to expert-authored courses, interactive labs, and skills assessments, enabling individuals and teams to develop the skills they need to succeed in today's rapidly evolving technology landscape.

At Pluralsight, we embrace a flexible and inclusive work environment. We understand the importance of work-life balance and are committed to providing our employees with the resources and support they need to thrive. This position is fully remote, allowing you to work from anywhere within the United States.

Position Summary

Pluralsight is seeking a highly motivated and results-oriented Senior Strategic Account Executive - Account Management to manage and grow a portfolio of our largest and most strategic enterprise clients. This remote role is critical to our continued success, focusing on building strong relationships, understanding client needs, and ensuring they achieve their desired outcomes with the Pluralsight platform. The ideal candidate will possess a proven track record in account management, strategic selling, and exceeding revenue targets in a SaaS environment.

Key Responsibilities

• Manage and grow a portfolio of assigned strategic accounts, focusing on retention, expansion, and overall client satisfaction.
• Develop and execute account plans that align with client objectives and Pluralsight's strategic goals.
• Build and maintain strong relationships with key stakeholders at all levels within the client organization.
• Conduct regular business reviews to assess client progress, identify opportunities for improvement, and present strategic recommendations.
• Proactively identify and pursue upsell and cross-sell opportunities within existing accounts.
• Collaborate with internal teams, including sales, customer success, product, and marketing, to ensure client needs are met and exceeded.
• Accurately forecast revenue and manage sales pipeline within Salesforce.
• Stay up-to-date on Pluralsight's products, services, and industry trends.
• Participate in virtual team meetings and training sessions.
• Contribute to a positive and collaborative remote work environment.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 7+ years of experience in account management or sales, with a focus on strategic accounts.
• Proven track record of exceeding revenue targets and driving client satisfaction.
• Strong understanding of the SaaS business model and the technology industry.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build and maintain strong relationships with clients at all levels.
• Proficiency in Salesforce and other CRM tools.
• Demonstrated ability to work independently and collaboratively in a remote environment.
• Must be located in the United States.

Technical Requirements

As a remote employee, you will be responsible for maintaining a suitable home office environment:

• Dedicated workspace free from distractions.
• High-speed internet connection with a minimum upload speed of 10 Mbps and download speed of 25 Mbps.
• Reliable computer and headset for virtual meetings.
• Ability to work during standard business hours in your respective time zone (US based).

Pluralsight will provide a home office stipend to help cover the costs of setting up your remote workspace.

Desired Skills

• Experience with the Pluralsight platform or other online learning platforms.
• Knowledge of software development methodologies and technologies.
• Experience working with large enterprise clients.
• Strong analytical and problem-solving skills.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Proficiency in using virtual collaboration tools such as Slack, Zoom, and Microsoft Teams.

Compensation & Benefits

The annual salary range for this remote position is $140,000 - $170,000, commensurate with experience and location. In addition to base salary, this role is eligible for a variable compensation plan based on performance.

Pluralsight offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Employee stock purchase plan
• Home office stipend
• Pluralsight platform subscription
• Opportunities for professional development and growth
• Virtual team building activities and events

We foster a strong sense of community through virtual events, ensuring our remote team members feel connected and supported.

How to Apply

If you are a passionate and driven individual with a proven track record in account management and a desire to work in a remote environment, we encourage you to apply. Please submit your resume and cover letter through our online application portal.

We look forward to hearing from you and exploring how you can contribute to the Pluralsight team!