Customer Service Representative at Warner Bros. Discovery, San Juan, Puerto Rico

Warner Bros. Discovery has announced an opening for the role of Call Center Agent, listed on SimplyHired.

Job Description:
A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities:
Handle incoming phone calls and provide information or assistance. Follow call scripts and procedures. Document and report call details.

Required Skills:
Customer service Call center operations Problem-solving skills

Benefits:
Transportation Benefits, Professional Development, Bonuses and Incentive Programs, Profit-Sharing, Employee Discounts