Customer Success Manager at Anglo American plc, Ulaanbaatar, Mongolia

Anglo American plc has announced an opening for the role of Customer Support Specialist, listed on USAJOBS.

Job Description:
A Customer Support Specialist assists customers with inquiries or issues related to a companys products or services. They provide solutions and maintain customer satisfaction.

Key Responsibilities:
Provide responsive and effective customer support, addressing inquiries and resolving issues. Escalate and track customer cases as needed. Document customer interactions and feedback.

Required Skills:
Customer service Problem-solving Communication skills Ticketing system usage Product knowledge

Benefits:
Legal Assistance, Bonuses and Incentive Programs, Wellness Programs, Employee Discounts, Retirement Plans