Customer Service Manager at Casey's General Stores, Buenos Aires, Argentina

Casey's General Stores has announced an opening for the role of Service Quality Assurance Manager, listed on Jobs2Careers.

Job Description:
Service Quality Assurance Managers monitor and evaluate service quality in an organization. They develop quality standards, conduct audits, analyze customer feedback, and implement improvements to ensure consistent high-quality service delivery.

Key Responsibilities:
Ensure service quality and consistency by defining and implementing QA standards and processes. Conduct regular quality audits and provide feedback to the team. Identify areas for improvement and training.

Required Skills:
Quality assurance Quality control Process improvement Audit procedures Compliance standards Root cause analysis

Benefits:
Life and Disability Insurance, Stock Options or Equity Grants, Employee Recognition Programs, Health Insurance, Social and Recreational Activities