Customer Service Representative at JetBlue Airways, Nur-Sultan, Kazakhstan

JetBlue Airways has announced an opening for the role of Call Center Agent, listed on Glassdoor.

Job Description:
A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone.

Key Responsibilities:
Handle incoming phone calls and provide information or assistance. Follow call scripts and procedures. Document and report call details.

Required Skills:
Customer service Call center operations Problem-solving skills

Benefits:
Employee Assistance Programs (EAP), Tuition Reimbursement, Profit-Sharing, Transportation Benefits, Parental Leave