Account Account Executive - Account Management at Notion

Company Overview

Notion is a connected workspace where better, faster work happens. We help teams collaborate, stay informed, and get more done. We’re on a mission to make knowledge accessible and useful to everyone. Our users are creating everything from simple notes, to-do lists, and wikis to full-fledged project management systems. Notion is used by millions of people around the world, and we're just getting started. We embrace a remote-first culture, believing that great talent can be found anywhere. We are committed to creating a supportive and inclusive environment where everyone can thrive, regardless of location.

Position Summary

Notion is seeking a motivated and experienced Account Executive - Account Management to join our growing remote Sales team. As an Account Executive, you will be responsible for managing and growing a portfolio of existing Notion customers, driving adoption, and ensuring their success. This is a fully remote position, offering the flexibility to work from anywhere in the United States. You will play a crucial role in building long-term relationships, identifying upsell opportunities, and contributing to the overall revenue growth of Notion.

Key Responsibilities

• Manage and grow a portfolio of existing Notion accounts.
• Develop and maintain strong relationships with key stakeholders within each account.
• Understand customer needs and identify opportunities for expanding their use of Notion.
• Conduct regular check-ins and business reviews to ensure customer satisfaction and identify areas for improvement.
• Drive adoption of Notion features and functionality through training and support.
• Identify and close upsell opportunities to increase revenue within existing accounts.
• Collaborate with cross-functional teams, including Customer Success, Support, and Product, to ensure customer needs are met.
• Accurately forecast revenue and track progress against goals.
• Contribute to the development of best practices for account management.
• Participate in virtual team meetings and training sessions.

Required Qualifications

• 3+ years of experience in account management, sales, or customer success, preferably in a SaaS environment.
• Proven track record of managing and growing a portfolio of accounts.
• Excellent communication, presentation, and interpersonal skills.
• Strong understanding of SaaS business models and customer lifecycle management.
• Ability to build and maintain strong relationships with customers at all levels.
• Self-motivated and results-oriented with a strong work ethic.
• Ability to work independently and as part of a remote team.
• Must reside in the United States and be eligible to work in the US.
• Experience using Notion or similar productivity tools.

Technical Requirements

As a fully remote team member, it's important that you have a reliable home office setup to ensure productivity and seamless collaboration with your colleagues. To be successful in this role, you will need to meet the following technical requirements:

• Dedicated Home Office: A quiet and distraction-free workspace.
• High-Speed Internet: A stable internet connection with a minimum upload speed of 10 Mbps and download speed of 25 Mbps.
• Computer Equipment: A modern laptop or desktop computer with a webcam, microphone, and speakers or headset. Notion provides a home office stipend to help cover equipment costs.
• Software: Proficiency in using video conferencing software (e.g., Zoom, Google Meet), collaboration tools (e.g., Slack, Notion), and CRM software (e.g., Salesforce).
• Time Zone: Must be available to work during core business hours in the Pacific Time Zone (PST), with flexibility to accommodate occasional meetings outside of those hours.

Desired Skills

• Experience working in a fast-paced, high-growth environment.
• Strong analytical and problem-solving skills.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.
• Familiarity with the productivity software market.
• Experience using data analytics tools to track and measure customer engagement.
• Excellent written communication skills for virtual collaboration.
• Experience with virtual team building activities.

Compensation & Benefits

The annual salary range for this fully remote Account Executive - Account Management position is $90,000 - $130,000, depending on experience and location. Notion offers a comprehensive benefits package to support our remote team members, including:

• Health Insurance: Medical, dental, and vision coverage.
• Paid Time Off: Generous vacation, sick leave, and company holidays.
• Home Office Stipend: A one-time stipend to help you set up your home office.
• Internet Reimbursement: Monthly reimbursement to help cover internet costs.
• Professional Development: Opportunities for ongoing learning and development.
• Equity: Stock options in Notion.
• Virtual Team Building: Regular virtual events and activities to foster team camaraderie.
• Flexible Work Hours: We trust our employees to manage their time effectively.
• Travel: Occasional travel for team meetups (typically 1-2 times per year, expenses covered by Notion).

How to Apply

If you are a passionate and driven account management professional with a desire to work remotely, we encourage you to apply! Please submit your resume and cover letter through our online application portal. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.