Case Worker at Civil Service, Leicester, East Midlands

Company Overview:
Civil Service is a prestigious governmental organisation committed to serving the public and upholding the values of integrity, impartiality, and excellence in the delivery of public services. As a Case Worker at Civil Service in Leicester, East Midlands, United Kingdom, you will play a crucial role in supporting individuals and families in need, ensuring fair treatment and access to essential services.

Key Responsibilities For Case Worker:
- Conduct thorough assessments of individual cases to determine needs and eligibility for support
- Provide information, guidance, and support to clients on available services and benefits
- Develop and implement tailored support plans to address the specific needs of each client
- Liaise with external agencies, healthcare providers, and social services to coordinate comprehensive care
- Maintain accurate case records and documentation in compliance with data protection regulations
- Monitor and review client progress regularly, adjusting support plans as necessary
- Advocate on behalf of clients to ensure their rights are protected and respected
- Participate in multidisciplinary team meetings and collaborate with colleagues to deliver integrated services

Required Qualifications:
- A degree in Social Work, Social Care, Psychology, or a related field
- Relevant professional certifications or qualifications in case management
- Previous experience working in a similar role within the public sector or social services
- Strong knowledge of relevant legislation, policies, and procedures governing social welfare services
- Excellent communication skills, both verbal and written
- Ability to work with diverse populations and demonstrate cultural sensitivity
- Proficient IT skills for maintaining case records and producing reports

Desired Skills:
- Experience in conducting assessments and developing care plans
- Knowledge of local community resources and support services
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Empathy, patience, and a non-judgemental approach towards clients
- Training in safeguarding and risk assessment procedures

Compensation & Benefits:
Salary Range: £24,000 - £28,000 per annum, commensurate with experience and qualifications
- Civil Service pension scheme
- Generous annual leave entitlement
- Opportunities for professional development and training
- Flexible working options
- Employee assistance programme
- Health and wellbeing initiatives

How to Apply:
To apply for the position of Case Worker at Civil Service in Leicester, East Midlands, please visit our official careers portal and submit your CV along with a tailored cover letter outlining your relevant experience and suitability for the role. We look forward to receiving your application and welcoming a dedicated professional to our team.