Clinic Operations Manager at American Red Cross, Sioux Falls, South Dakota

Company Overview:
American Red Cross is a renowned nonprofit organization dedicated to providing emergency assistance, disaster relief, and education within the healthcare industry. With a strong focus on helping communities in need, the American Red Cross in Sioux Falls, South Dakota, plays a vital role in ensuring the well-being of individuals through its various healthcare programs.

Key Responsibilities For Clinic Operations Manager:
- Oversee the daily operations of the clinic, ensuring efficient and effective delivery of healthcare services
- Develop and implement policies and procedures to maintain compliance with regulatory standards
- Manage clinic staff, including hiring, training, and performance evaluations
- Coordinate scheduling of appointments, staff shifts, and resource allocation to optimize clinic workflow
- Monitor and analyze clinic performance metrics to identify areas for improvement and implement solutions
- Collaborate with healthcare providers and external partners to enhance patient care and satisfaction
- Handle patient inquiries, complaints, and escalations in a professional and timely manner
- Maintain inventory control and procurement of medical supplies and equipment

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field
- 3+ years of experience in healthcare operations management
- Strong knowledge of healthcare regulations and compliance standards
- Excellent leadership and team management skills
- Proficient in Microsoft Office Suite and healthcare management software
- Exceptional communication and interpersonal skills

Desired Skills:
- Master's degree in Healthcare Administration or related field
- Certification in Healthcare Management (e.g., CMPE, CPHQ)
- Experience working in a nonprofit healthcare organization
- Knowledge of Lean Six Sigma principles for process improvement
- Bilingual proficiency in English and Spanish

Compensation & Benefits:
The Clinic Operations Manager position at American Red Cross in Sioux Falls, South Dakota, offers a competitive annual salary range of $70,000 to $90,000, commensurate with experience and qualifications. In addition to a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the Clinic Operations Manager position at American Red Cross in Sioux Falls, South Dakota, please visit our careers page on the American Red Cross website and submit your resume and cover letter outlining your qualifications and interest in the role. We look forward to reviewing your application and potentially welcoming you to our dedicated healthcare team.