Clinic Operations Manager at Cleveland Clinic, Charlotte, North Carolina

Company Overview:
Cleveland Clinic is a renowned healthcare organization dedicated to providing high-quality patient care, cutting-edge research, and innovative medical education. With a strong emphasis on compassionate care and continuous improvement, Cleveland Clinic is committed to excellence in healthcare delivery.

Key Responsibilities for Clinic Operations Manager:
- Oversee the daily operations of the clinic, ensuring efficient workflow and optimal patient satisfaction.
- Develop and implement policies and procedures to enhance operational efficiency and compliance with regulatory standards.
- Manage staffing needs, including recruitment, training, and performance evaluation of clinic staff.
- Collaborate with physicians, nurses, and administrative staff to streamline processes and improve patient care outcomes.
- Monitor budgetary goals and financial performance of the clinic, identifying areas for cost savings and revenue enhancement.
- Implement quality improvement initiatives to drive patient safety and satisfaction.
- Serve as a liaison between clinic staff, patients, and external stakeholders to address concerns and promote a positive clinic environment.

Required Qualifications:
- Bachelor’s degree in Healthcare Administration, Business Management, or related field.
- Minimum of 5 years of experience in healthcare operations management, preferably in a clinic setting.
- Strong knowledge of healthcare regulations, compliance standards, and quality improvement practices.
- Excellent leadership and communication skills with the ability to collaborate effectively with diverse stakeholders.
- Proven track record of driving operational excellence and achieving key performance indicators.

Desired Skills:
- Master’s degree in Healthcare Administration or related field.
- Certification in Healthcare Management or Lean Six Sigma.
- Experience with electronic health records (EHR) systems and healthcare analytics.
- Ability to analyze data, identify trends, and make data-driven decisions.
- Strong problem-solving skills and the ability to adapt to changing healthcare landscapes.

Compensation & Benefits:
The Clinic Operations Manager position at Cleveland Clinic in Charlotte, North Carolina offers a competitive annual salary range of $80,000 to $100,000, commensurate with experience and qualifications. In addition to the salary, we provide a comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the Clinic Operations Manager position at Cleveland Clinic in Charlotte, North Carolina, please visit our careers page on the Cleveland Clinic website and submit your resume and cover letter online. We look forward to reviewing your application and potentially welcoming you to our dynamic healthcare team.