Content Social Media Manager - Social Media at Basecamp

Company Overview

Basecamp is a leading project management and team communication software company. We've been building tools for effective remote collaboration for over 20 years. We champion a calm, focused work environment and are pioneers in remote work culture. At Basecamp, you'll join a team of passionate individuals dedicated to building great products and fostering a healthy, sustainable work-life balance. We are a fully remote company, allowing our employees to work from anywhere in the USA.

Position Summary

Basecamp is seeking a dynamic and experienced Content Social Media Manager to develop and execute our social media strategy. This fully remote role will be responsible for creating engaging content, managing our social media presence, and driving brand awareness. You will collaborate with marketing, product, and support teams to ensure a consistent and compelling brand voice across all social media channels.

Key Responsibilities

• Develop and implement a comprehensive social media strategy aligned with Basecamp's marketing goals.
• Create engaging and informative content, including text, images, and videos, tailored to various social media platforms.
• Manage Basecamp's social media accounts, ensuring consistent branding and messaging.
• Monitor social media trends and insights to optimize content and engagement.
• Engage with our audience, respond to comments and messages, and foster a vibrant online community.
• Collaborate with internal teams to promote new features, product updates, and company news.
• Track and analyze social media performance, providing regular reports and recommendations for improvement.
• Stay up-to-date on social media best practices and emerging trends.

Required Qualifications

• 5+ years of experience in social media management, content creation, or digital marketing.
• Proven ability to develop and execute successful social media strategies.
• Excellent written and verbal communication skills.
• Strong understanding of social media platforms, including Twitter, Facebook, Instagram, and LinkedIn.
• Experience with social media analytics tools.
• Ability to work independently and collaboratively in a remote environment.
• Must be located in the USA.

Technical Requirements

As a fully remote position, the following technical requirements are essential:

• Dedicated home office space free from distractions.
• High-speed internet connection (minimum 25 Mbps download, 5 Mbps upload).
• Reliable computer and peripherals (webcam, microphone, etc.).
• Ability to work during core business hours (approximately 9 am - 5 pm Central Time), with some flexibility.

Desired Skills

• Experience with social media management tools (e.g., Buffer, Hootsuite).
• Experience with video editing software.
• Basic graphic design skills.
• Familiarity with the project management software industry.
• Experience working in a fully remote team.

Compensation & Benefits

The annual salary range for this remote Content Social Media Manager position is $90,000 - $120,000, commensurate with experience.

Basecamp offers a comprehensive benefits package, including:

• Health, dental, and vision insurance.
• Paid time off (vacation, sick leave, and holidays).
• 401(k) with company matching.
• Home office stipend for equipment and setup.
• Professional development budget.
• Flexible working hours.
• Virtual team-building activities.
• Occasional travel for team meetups (approximately 1-2 times per year).

We foster a supportive remote work environment with virtual onboarding, remote team collaboration tools (including Basecamp, of course!), and clear communication expectations.

How to Apply

If you are a passionate social media professional with a proven track record of success and are excited about the opportunity to work remotely for a leading software company, we encourage you to apply! Please submit your resume and a cover letter outlining your experience and why you are a great fit for Basecamp.