Customer Service Administrator at Adecco, Minneapolis, Minnesota

Company Overview:
Adecco is a renowned leader in the field of Administrative & Office Support services, providing top-tier staffing solutions to businesses across various industries. With a strong focus on delivering exceptional customer service, Adecco is committed to excellence and innovation in workforce solutions.

Key Responsibilities for Customer Service Administrator:
- Respond to customer inquiries via phone, email, and in-person with a professional and courteous demeanor
- Process orders, returns, and exchanges efficiently and accurately
- Provide support to the sales team by managing customer accounts and resolving any issues promptly
- Maintain customer databases and ensure information is up to date
- Collaborate with other departments to ensure seamless customer experience
- Assist in creating reports and analyzing data to improve customer service processes

Required Qualifications:
- Proven experience in a customer service role, preferably in an office setting
- Excellent communication skills, both written and verbal
- Strong attention to detail and ability to multitask effectively
- Proficiency in MS Office applications, particularly Excel and Word
- Ability to work independently and as part of a team in a fast-paced environment
- High school diploma or equivalent; additional certification in customer service is a plus

Desired Skills:
- Experience using CRM software for managing customer relationships
- Knowledge of basic accounting principles for processing orders and invoices
- Ability to adapt to new technologies and software systems quickly
- Fluency in a second language to assist a diverse customer base
- Strong problem-solving skills and a proactive approach to customer service

Compensation & Benefits:
The annual salary range for the Customer Service Administrator position at Adecco in Minneapolis, Minnesota is $40,000 - $50,000, commensurate with experience. In addition to competitive pay, Adecco offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional development and career advancement.

How to Apply:
To apply for the Customer Service Administrator position at Adecco, please visit our company website and submit your resume along with a cover letter highlighting your relevant experience and qualifications. Only shortlisted candidates will be contacted for further steps in the selection process. Thank you for your interest in joining the Adecco team.