Customer Service Administrator at JPMorgan Chase, Providence, Rhode Island

Company Overview:
JPMorgan Chase is a leading global financial services firm with operations worldwide. At JPMorgan Chase, we strive to provide innovative financial solutions to our clients while fostering a culture of diversity and inclusion. Our commitment to excellence and integrity sets us apart in the industry.

Key Responsibilities for Customer Service Administrator:
- Handle customer inquiries and provide timely and accurate responses via phone, email, and in-person interactions
- Process customer transactions and account maintenance requests efficiently and accurately
- Assist customers with account inquiries, issue resolution, and general banking services
- Maintain customer records and ensure compliance with regulatory requirements
- Collaborate with internal teams to address customer needs and enhance the overall customer experience

Required Qualifications:
- Bachelor's degree in Business Administration, Finance, or related field
- 2+ years of experience in customer service or administrative role within the financial services industry
- Proficiency in Microsoft Office suite and CRM software
- Strong communication skills with a customer-centric approach
- Ability to multitask and prioritize tasks effectively in a fast-paced environment

Desired Skills:
- Knowledge of banking products and services
- Experience with data analysis and reporting
- Bilingual proficiency in Spanish or Mandarin
- Certification in Customer Service or related field

Compensation & Benefits:
The annual salary range for the Customer Service Administrator position at JPMorgan Chase in Providence, Rhode Island is $45,000 - $55,000. In addition to competitive pay, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the Customer Service Administrator position at JPMorgan Chase, please visit our careers website and submit your resume and cover letter. We thank all applicants for their interest in joining our team and will contact those whose qualifications align with the requirements of the role. JPMorgan Chase is an equal opportunity employer committed to creating a diverse workforce.