Customer Service Manager at Sun Pharmaceutical Industries, Lima, Peru
Job Description
Sun Pharmaceutical Industries has announced an opening for the role of Service Quality Assurance Manager, listed on Internships.com.
Job Description:
Service Quality Assurance Managers monitor and evaluate service quality in an organization. They develop quality standards, conduct audits, analyze customer feedback, and implement improvements to ensure consistent high-quality service delivery.
Key Responsibilities:
Ensure service quality and consistency by defining and implementing QA standards and processes. Conduct regular quality audits and provide feedback to the team. Identify areas for improvement and training.
Required Skills:
Quality assurance Quality control Process improvement Audit procedures Compliance standards Root cause analysis
Benefits:
Tuition Reimbursement, Stock Options or Equity Grants, Parental Leave, Wellness Programs, Childcare Assistance
Required Skills
- Quality assurance Quality control Process improvement Audit procedures Compliance standards Root cause analysis
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