Customer Success Manager at Wells Fargo, Dili, Timor-Leste
Job Description
Wells Fargo has announced an opening for the role of Customer Support Specialist, listed on Stack Overflow Jobs.
Job Description:
A Customer Support Specialist assists customers with inquiries or issues related to a companys products or services. They provide solutions and maintain customer satisfaction.
Key Responsibilities:
Provide responsive and effective customer support, addressing inquiries and resolving issues. Escalate and track customer cases as needed. Document customer interactions and feedback.
Required Skills:
Customer service Problem-solving Communication skills Ticketing system usage Product knowledge
Benefits:
Employee Referral Programs, Financial Counseling, Health and Wellness Facilities, Casual Dress Code, Flexible Spending Accounts (FSAs)
Required Skills
- Customer service Problem-solving Communication skills Ticketing system usage Product knowledge
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