Insurance Verification Specialist at Kaiser Permanente, New Orleans, Louisiana

Job Description

Company Overview:
Kaiser Permanente is a leading healthcare administration organization known for providing high-quality, integrated care to communities across the United States. With a focus on innovation, patient-centered care, and preventive health measures, Kaiser Permanente is committed to improving the overall well-being of its members.

Key Responsibilities for Insurance Verification Specialist:
- Verify insurance coverage and benefits for patients prior to their appointments or medical procedures.
- Communicate with insurance companies to obtain accurate information regarding patient policies.
- Update patient records with insurance details and ensure data accuracy.
- Collaborate with healthcare providers and billing teams to resolve any insurance-related issues.
- Educate patients on their insurance coverage and potential out-of-pocket expenses.

Required Qualifications:
- Bachelor's degree in healthcare administration, business, or related field.
- Proven experience in insurance verification within a healthcare setting.
- Strong knowledge of medical insurance terminology, policies, and procedures.
- Excellent communication skills to interact with patients, insurance companies, and internal teams.
- Detail-oriented with the ability to maintain confidentiality and accuracy in data handling.

Desired Skills:
- Certification in Healthcare Insurance Verification (e.g., CPVI) is a plus.
- Proficiency in using electronic health records (EHR) systems for insurance verification processes.
- Ability to multitask and prioritize workload effectively in a fast-paced environment.
- Strong problem-solving skills to address insurance discrepancies and challenges.
- Customer service-oriented approach to ensure a positive patient experience.

Compensation & Benefits:
The annual salary range for the Insurance Verification Specialist position at Kaiser Permanente in New Orleans, Louisiana, is competitive and commensurate with experience. Additionally, the company offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, professional development opportunities, and more.

How to Apply:
To apply for the Insurance Verification Specialist role at Kaiser Permanente in New Orleans, please visit our careers website and submit your resume along with a cover letter outlining your relevant experience and qualifications for the position. We thank all applicants for their interest in joining our team and will reach out to candidates who meet our criteria for further consideration.

Required Skills

  • Vendor & Insurance Liaison
  • Contract Management
  • Credentialing Procedures

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