IT Operations Manager at Lyft, Dallas, Texas

Company Overview:
Lyft is a leading technology company in the transportation industry, headquartered in San Francisco, California. With a mission to improve people's lives with the world's best transportation, Lyft operates a popular ride-sharing platform connecting millions of riders and drivers across the globe.

Key Responsibilities For IT Operations Manager:
- Oversee the day-to-day IT operations for Lyft's Dallas office, ensuring smooth functioning of all technology systems and infrastructure.
- Develop and implement IT policies, procedures, and best practices to optimize operational efficiency and security.
- Manage a team of IT professionals, providing leadership, guidance, and support in alignment with Lyft's goals and objectives.
- Collaborate with cross-functional teams to identify and address IT needs, troubleshoot issues, and drive continuous improvement initiatives.
- Monitor system performance, conduct regular audits, and implement measures to enhance data protection and disaster recovery capabilities.
- Stay abreast of industry trends, emerging technologies, and best practices to recommend innovative solutions that align with Lyft's strategic IT roadmap.

Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in IT operations management, preferably in a fast-paced technology-driven environment.
- Strong knowledge of network infrastructure, cloud services, cybersecurity, and IT service management frameworks.
- Excellent leadership skills with the ability to motivate and develop a high-performing IT team.
- Exceptional problem-solving abilities, decision-making skills, and attention to detail.
- Effective communication skills to interact with stakeholders at all levels within the organization.

Desired Skills:
- Master's degree in IT-related discipline or relevant certifications (e.g., ITIL, CISSP).
- Experience with DevOps practices, automation tools, and agile methodologies.
- Familiarity with data analytics, machine learning, or artificial intelligence technologies.
- Project management skills to lead IT initiatives from conception to completion.
- Vendor management experience and negotiation skills for third-party service providers.

Compensation & Benefits:
The annual salary range for the IT Operations Manager position at Lyft in Dallas, Texas is $110,000 - $140,000, commensurate with experience and qualifications. In addition to competitive compensation, Lyft offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the IT Operations Manager role at Lyft in Dallas, please submit your resume and a cover letter highlighting your relevant experience and qualifications via the careers section of Lyft's official website. We look forward to reviewing your application and potentially welcoming you to our dynamic team at Lyft.