IT Support Specialist at Erie Insurance Group, Yaounde, Cameroon
Job Description
Erie Insurance Group has announced an opening for the role of Help Desk Support Specialist, listed on FlexJobs.
Job Description:
Help Desk Support Specialists provide technical assistance and support to end-users, resolving IT issues and ensuring smooth operations.
Key Responsibilities:
Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems. Document and track support requests and resolutions. Provide training and guidance to end-users.
Required Skills:
Technical troubleshooting Customer service and communication Ticketing system usage Basic IT knowledge Problem-solving and critical-thinking skills
Benefits:
Casual Dress Code, Social and Recreational Activities, Employee Referral Programs, Health and Wellness Facilities, Life and Disability Insurance
Required Skills
- Technical troubleshooting Customer service and communication Ticketing system usage Basic IT knowledge Problem-solving and critical-thinking skills
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