IT Support Specialist at NVIDIA, Burlington, Vermont

Company Overview:
NVIDIA is a leading technology company known for its innovative graphics processing units (GPUs) and artificial intelligence solutions. With a strong focus on advancing computing capabilities, NVIDIA is at the forefront of cutting-edge technologies that power visual computing, gaming, data centers, and automotive industries.

Key Responsibilities for IT Support Specialist:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Diagnose and resolve technical problems with an emphasis on customer service and satisfaction.
- Install, configure, and maintain computer systems and software.
- Collaborate with the IT team to ensure efficient operations and contribute to technology projects as needed.
- Document and track all support requests and resolutions in a timely manner.
- Assist in maintaining and updating IT inventory and documentation.

Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as an IT Support Specialist or similar role.
- Strong knowledge of computer systems, networks, and peripherals.
- Excellent troubleshooting skills with the ability to solve technical issues efficiently.
- Proficiency in operating systems, including Windows and MacOS.
- Good understanding of IT best practices and industry standards.
- Strong communication and interpersonal skills.

Desired Skills:
- Industry certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP).
- Experience with cloud computing services and virtualization technologies.
- Knowledge of cybersecurity principles and practices.
- Familiarity with ITIL framework.
- Ability to work independently and manage multiple priorities effectively.

Compensation & Benefits:
The annual salary range for the IT Support Specialist position at NVIDIA in Burlington, Vermont, is $55,000 to $70,000, commensurate with experience and qualifications. In addition to competitive pay, NVIDIA offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the IT Support Specialist position at NVIDIA, please visit our careers page on the company website and submit your resume along with a cover letter highlighting your relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our dynamic team at NVIDIA.