IT Support Specialist at Southern, Djibouti (city), Djibouti
Job Description
Southern has announced an opening for the role of Help Desk Support Specialist, listed on Jobs2Careers.
Job Description:
Help Desk Support Specialists provide technical assistance and support to end-users, resolving IT issues and ensuring smooth operations.
Key Responsibilities:
Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems. Document and track support requests and resolutions. Provide training and guidance to end-users.
Required Skills:
Technical troubleshooting Customer service and communication Ticketing system usage Basic IT knowledge Problem-solving and critical-thinking skills
Benefits:
Flexible Spending Accounts (FSAs), Relocation Assistance, Legal Assistance, Employee Recognition Programs, Financial Counseling
Required Skills
- Technical troubleshooting Customer service and communication Ticketing system usage Basic IT knowledge Problem-solving and critical-thinking skills
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