IT Support Specialist at Square (Block), Charleston, South Carolina

Company Overview:
Square (Block) is a leading technology company headquartered in Charleston, South Carolina. We are at the forefront of revolutionizing payment solutions and empowering businesses of all sizes to thrive in the digital economy. Our innovative products and services are designed to simplify transactions and drive growth for our customers.

Key Responsibilities for IT Support Specialist:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Diagnose and troubleshoot technical issues, including network connectivity, printer problems, and email concerns.
- Install, configure, and maintain computer systems and applications.
- Collaborate with the IT team to ensure efficient and secure operation of all systems.
- Document and track technical issues to resolution, ensuring timely follow-up and resolution.

Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as an IT Support Specialist or similar role.
- Strong knowledge of computer systems, networks, and software applications.
- Excellent problem-solving and communication skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.

Desired Skills:
- Industry certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP).
- Experience with cloud computing platforms and virtualization technologies.
- Familiarity with IT security best practices and protocols.
- Knowledge of mobile devices and operating systems.

Compensation & Benefits:
The annual salary range for the IT Support Specialist position at Square (Block) in Charleston, South Carolina is competitive and commensurate with experience. In addition to competitive pay, we offer a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the IT Support Specialist position at Square (Block), please visit our careers page on our company website and submit your resume along with a cover letter highlighting your qualifications and interest in the role. We thank all applicants for their interest in joining our team and will contact those selected for further consideration.