IT Support Specialist at Stripe, Los Angeles, California

Company Overview:
Stripe is a leading technology company based in San Francisco that specializes in online payment processing solutions. With a strong focus on innovation and customer satisfaction, Stripe has revolutionized the way businesses handle online transactions. As part of our commitment to excellence, we are seeking an IT Support Specialist to join our dynamic team in Los Angeles, California.

Key Responsibilities for IT Support Specialist:
- Provide technical support to internal users on hardware, software, and network-related issues
- Install, configure, and troubleshoot computer systems and applications
- Collaborate with the IT team to ensure smooth operation of all systems and infrastructure
- Manage user accounts, permissions, and access levels
- Develop and maintain technical documentation and knowledge base articles
- Assist with IT projects such as system upgrades and migrations
- Stay current with emerging technologies and industry trends to recommend improvements

Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Proven experience as an IT Support Specialist or in a similar role
- Strong knowledge of Windows and Mac operating systems
- Familiarity with network protocols, hardware, and software
- Excellent problem-solving and communication skills
- Ability to prioritize tasks and work independently
- Strong attention to detail and organizational skills

Desired Skills:
- IT certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)
- Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud)
- Knowledge of IT security best practices and tools
- Familiarity with IT service management frameworks (e.g., ITIL)
- Scripting or programming skills (e.g., PowerShell, Python)

Compensation & Benefits:
The annual salary range for the IT Support Specialist position at Stripe in Los Angeles, California is $60,000 to $80,000, commensurate with experience. In addition to competitive pay, we offer a comprehensive benefits package that includes health insurance, retirement plans, paid time off, professional development opportunities, and a vibrant company culture that promotes diversity and inclusion.

How to Apply:
To apply for the IT Support Specialist position at Stripe in Los Angeles, please submit your resume and a cover letter highlighting your relevant experience and qualifications via our careers page on the Stripe website. We look forward to reviewing your application and potentially welcoming you to our team!