Lead Legal Operations Manager - Corporate Law at Plaid

Company Overview

Plaid is building the infrastructure to power the future of financial services. We believe that everyone should have the tools they need to live a healthy financial life. Founded in 2012, Plaid has helped thousands of developers build innovative financial products. We connect consumers to more than 12,000 financial institutions around the world.

Plaid embraces a remote-first culture, empowering our employees to work from anywhere within the United States. We are committed to providing a supportive and inclusive environment where everyone can thrive, regardless of location. Our remote work structure is built on trust, open communication, and collaboration, leveraging cutting-edge technology to connect our teams.

Position Summary

Plaid is seeking a highly motivated and experienced Lead Legal Operations Manager to join our Corporate Law team. This is a fully remote position, offering the flexibility to work from anywhere in the USA. As a Lead Legal Operations Manager, you will play a critical role in optimizing the efficiency and effectiveness of our corporate legal functions. You will be responsible for managing legal technology, process improvements, data analytics, and project management initiatives to support our growing business. This is an excellent opportunity to make a significant impact within a dynamic and innovative company.

Key Responsibilities

• Manage and optimize legal technology platforms (e.g., contract lifecycle management (CLM) system, e-signature tools, knowledge management systems).
• Identify and implement process improvements to streamline legal workflows and enhance efficiency.
• Develop and maintain legal department metrics and dashboards to track performance and identify areas for improvement.
• Lead and manage projects related to legal technology implementations, process improvements, and compliance initiatives.
• Collaborate with cross-functional teams (e.g., Finance, IT, Security) to ensure alignment and support for legal operations initiatives.
• Manage the legal department's budget and vendor relationships.
• Develop and maintain legal department policies and procedures.
• Support the General Counsel and other legal team members with ad-hoc projects and initiatives.
• Develop training programs for legal team members on legal technology and processes.
• Ensure data integrity and security within legal systems.

Required Qualifications

• Bachelor's degree required.
• 5+ years of experience in legal operations, preferably within a corporate legal department or law firm.
• Proven experience managing legal technology platforms (e.g., CLM, e-signature).
• Strong project management skills and experience leading complex projects.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a remote team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Must be able to work effectively in a fully remote environment.

Technical Requirements

To ensure a successful remote work experience, the following technical requirements are necessary:

• Dedicated home office space free from distractions.
• Reliable high-speed internet connection (minimum 50 Mbps download/10 Mbps upload).
• Company-provided laptop and necessary software.
• Comfortable and ergonomic workspace setup (home office stipend provided).
• Ability to participate in virtual meetings and collaborate effectively using tools such as Slack, Zoom, and Google Workspace.
• Must be available to work during core business hours in the Pacific Time Zone.

Desired Skills

• Experience with data analytics tools (e.g., Tableau, Power BI).
• Familiarity with legal research databases (e.g., LexisNexis, Westlaw).
• Knowledge of contract law and corporate governance.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Excellent organizational and time management skills.
• Experience with virtual team collaboration tools.

Compensation & Benefits

The annual salary range for this fully remote Lead Legal Operations Manager position is $140,000 - $180,000, commensurate with experience.

Plaid offers a comprehensive benefits package to support our remote employees, including:

• Medical, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) with company match.
• Home office stipend to set up your remote workspace.
• Professional development budget.
• Virtual team building activities and events.
• Flexible working hours.
• Opportunities for career growth and advancement.
• Virtual onboarding program for new remote employees.
• Occasional travel (1-2 times per year) may be required for team meetups.

How to Apply

If you are a highly motivated and experienced legal operations professional seeking a challenging and rewarding fully remote opportunity, we encourage you to apply. Please submit your resume and cover letter through our online application portal. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We conduct a virtual hiring process and provide equal opportunities to all qualified candidates.