Patient Access Representative at Optum, Cheyenne, Wyoming

Company Overview:
Optum is a leading healthcare services and innovation company dedicated to helping make the healthcare system work better for everyone. With a focus on improving the quality, affordability, and accessibility of healthcare, Optum is committed to transforming the healthcare industry through data-driven insights and innovative solutions.

Key Responsibilities for Patient Access Representative:
- Greet and assist patients and visitors in a professional and courteous manner
- Verify patient demographic and insurance information accurately
- Schedule patient appointments and procedures efficiently
- Collect patient payments and provide financial counseling when necessary
- Ensure compliance with all regulatory requirements and company policies
- Collaborate with clinical staff and other departments to coordinate patient care effectively

Required Qualifications:
- High school diploma or equivalent
- Minimum of 2 years of experience in a healthcare setting, preferably in patient access or related roles
- Proficient in using electronic medical records (EMR) systems
- Strong communication and customer service skills
- Excellent attention to detail and ability to multitask in a fast-paced environment

Desired Skills:
- Knowledge of medical terminology and insurance verification processes
- Experience with appointment scheduling software
- Ability to remain calm and professional in stressful situations
- Bilingual proficiency in Spanish is a plus

Compensation & Benefits:
The annual salary range for the Patient Access Representative position at Optum in Cheyenne, Wyoming, is competitive and commensurate with experience. In addition to a competitive salary, Optum offers a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) retirement plan with company match, paid time off, and opportunities for career development and advancement.

How to Apply:
To apply for the Patient Access Representative position at Optum in Cheyenne, Wyoming, please visit our company website and submit your resume online through the careers portal. Only applications submitted through the official Optum website will be considered. Thank you for your interest in joining our team and helping us improve healthcare outcomes for patients in our community.