Patient Services Coordinator at Fresenius Medical Care, Orlando, Florida

Company Overview:
Fresenius Medical Care is a leading healthcare company specializing in renal care and dialysis services. With a global presence and a commitment to improving the quality of life for patients with kidney disease, Fresenius Medical Care is dedicated to providing high-quality care and innovative solutions to meet the needs of patients worldwide.

Key Responsibilities for Patient Services Coordinator:
- Serve as the primary point of contact for patients, families, and healthcare providers to coordinate and schedule dialysis treatments.
- Manage patient appointments, ensuring timely and efficient scheduling to optimize patient care delivery.
- Collaborate with healthcare team members to ensure seamless communication and coordination of patient care plans.
- Maintain accurate patient records and documentation to ensure compliance with regulatory standards and internal policies.
- Provide exceptional customer service by addressing patient inquiries, resolving issues, and ensuring patient satisfaction throughout their treatment journey.
- Participate in quality improvement initiatives to enhance the overall patient experience and outcomes.

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Minimum of 2 years of experience in a healthcare setting, preferably in patient services coordination or healthcare administration.
- Strong understanding of medical terminology, healthcare regulations, and patient confidentiality requirements.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse stakeholders.
- Proficiency in Microsoft Office Suite and electronic health record systems.

Desired Skills:
- Certification in Healthcare Administration or related field.
- Experience working in a dialysis center or nephrology practice.
- Knowledge of insurance verification and authorization processes.
- Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.

Compensation & Benefits:
The annual salary range for the Patient Services Coordinator position at Fresenius Medical Care in Orlando, Florida is $45,000 to $55,000, commensurate with experience and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and opportunities for professional development and advancement.

How to Apply:
To apply for the Patient Services Coordinator position at Fresenius Medical Care in Orlando, Florida, please visit our company website and submit your application online through the careers portal. Be sure to include your resume, cover letter, and any relevant certifications or qualifications. We appreciate your interest in joining our team and look forward to reviewing your application.