Patient Services Coordinator at HCA Healthcare, Chicago, Illinois

Company Overview:
HCA Healthcare is a leading healthcare provider dedicated to delivering exceptional patient care and improving the health of communities across the United States. With a strong focus on innovation, quality, and compassion, HCA Healthcare is committed to providing cutting-edge medical services and personalized care to patients.

Key Responsibilities For Patient Services Coordinator:
- Coordinate patient appointments, admissions, and discharge processes efficiently.
- Serve as a liaison between patients, healthcare providers, and insurance companies to ensure seamless communication and coordination of care.
- Maintain accurate patient records and ensure compliance with healthcare regulations and privacy laws.
- Handle patient inquiries, resolve concerns, and provide exceptional customer service at all touchpoints.
- Collaborate with interdisciplinary teams to optimize patient outcomes and satisfaction.
- Assist with insurance verification, billing inquiries, and financial counseling for patients.
- Participate in quality improvement initiatives and contribute to a positive patient experience.

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Proven experience in a healthcare setting, preferably in patient services or healthcare coordination role.
- Strong understanding of medical terminology, insurance processes, and healthcare regulations.
- Excellent communication skills and ability to interact effectively with patients, families, and healthcare professionals.
- Proficiency in electronic health record systems and Microsoft Office Suite.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Strong attention to detail and commitment to maintaining patient confidentiality.

Desired Skills:
- Certification in Healthcare Administration or related field.
- Experience with Epic or other electronic medical record systems.
- Knowledge of medical coding and billing processes.
- Bilingual proficiency in English and Spanish.
- Strong analytical skills and ability to interpret data for decision-making.

Compensation & Benefits:
The annual salary range for the Patient Services Coordinator position at HCA Healthcare in Chicago, Illinois, is $45,000 to $55,000, commensurate with experience. In addition to competitive pay, HCA Healthcare offers a comprehensive benefits package including medical, dental, and vision insurance, retirement savings plans, paid time off, and opportunities for professional development and career advancement.

How to Apply:
To apply for the Patient Services Coordinator position at HCA Healthcare in Chicago, Illinois, please visit our careers website and submit your resume and cover letter online. We appreciate your interest in joining our team and contributing to our mission of providing high-quality, compassionate care to our patients.