Patient Services Coordinator at Mayo Clinic, Anchorage, Alaska

Company Overview:
Mayo Clinic is a renowned healthcare organization committed to providing high-quality patient care, innovative research, and education. With a strong focus on excellence and compassion, Mayo Clinic has been a leader in healthcare administration for over a century, serving communities nationwide.

Key Responsibilities for Patient Services Coordinator:
- Coordinate patient appointments, admissions, and discharges efficiently.
- Serve as a liaison between patients, healthcare providers, and administrative staff.
- Manage patient inquiries, resolve concerns, and ensure exceptional patient experience.
- Maintain accurate patient records, including demographic and insurance information.
- Collaborate with multidisciplinary teams to ensure seamless patient care delivery.
- Assist in insurance verification, pre-authorization, and billing processes.
- Provide support in managing medical records and confidentiality guidelines.

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Minimum of 2 years of experience in a healthcare setting, preferably in patient services.
- Strong understanding of medical terminology, insurance protocols, and HIPAA regulations.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in MS Office suite and electronic health record systems.
- Ability to multitask, prioritize workload, and work effectively under pressure.
- Demonstrated commitment to patient-centered care and service excellence.

Desired Skills:
- Certification in Healthcare Administration or Medical Office Management.
- Experience with Epic or other electronic health record platforms.
- Knowledge of healthcare compliance standards and regulatory requirements.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Strong problem-solving skills and attention to detail.
- Fluency in a second language, particularly Spanish or Alaska Native languages.

Compensation & Benefits:
The annual salary range for the Patient Services Coordinator position at Mayo Clinic in Anchorage, Alaska is $45,000 - $55,000, commensurate with experience and qualifications. In addition to competitive compensation, Mayo Clinic offers a comprehensive benefits package including health insurance, retirement plans, paid time off, professional development opportunities, and employee wellness programs.

How to Apply:
To apply for the Patient Services Coordinator position at Mayo Clinic in Anchorage, Alaska, please visit our careers website and submit your resume along with a cover letter highlighting your qualifications and interest in the role. We look forward to reviewing your application and potentially welcoming you to our dedicated team of healthcare professionals.