Patient Services Coordinator at Trinity Health, Honolulu, Hawaii

Company Overview:
Trinity Health is a leading healthcare organization dedicated to providing compassionate care to communities across the United States. With a strong commitment to excellence, Trinity Health offers a wide range of healthcare services, including hospitals, clinics, and wellness programs, aimed at improving the health and well-being of individuals and families.

Key Responsibilities for Patient Services Coordinator:
- Coordinate patient scheduling, ensuring appointments are efficiently managed and patients receive timely care.
- Serve as a liaison between patients, healthcare providers, and administrative staff to facilitate smooth communication and operations.
- Manage patient inquiries, complaints, and concerns in a professional and empathetic manner, striving to enhance patient satisfaction.
- Maintain accurate patient records, ensuring confidentiality and compliance with healthcare regulations.
- Collaborate with insurance providers to verify coverage, obtain authorizations, and process claims for reimbursement.
- Assist in the development and implementation of patient service improvement initiatives to enhance overall patient experience.

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Proven experience in a healthcare setting, with knowledge of medical terminology and patient care processes.
- Strong communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders.
- Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Proficiency in using healthcare software systems for scheduling, record-keeping, and insurance processing.
- Knowledge of HIPAA regulations and patient privacy laws.

Desired Skills:
- Certification in Healthcare Management or related field.
- Experience with electronic health records (EHR) systems.
- Bilingual proficiency in English and another language commonly spoken in the community.
- Strong problem-solving abilities and a proactive approach to addressing patient needs.
- Ability to work collaboratively in a team environment and adapt to changing priorities.

Compensation & Benefits:
The annual salary range for the Patient Services Coordinator position at Trinity Health in Honolulu, Hawaii is $45,000 to $60,000, commensurate with experience and qualifications. In addition to competitive pay, Trinity Health offers a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the Patient Services Coordinator position at Trinity Health in Honolulu, Hawaii, please submit your resume and a cover letter highlighting your relevant experience and qualifications through our online application portal on the Trinity Health website. We look forward to reviewing your application and potentially welcoming you to our dedicated team of healthcare professionals.