Remote Account Manager at BetterHelp

Company Overview:
BetterHelp is a leading platform in the remote sales industry, providing online therapy services to clients across the USA. Our company fully embraces remote work, allowing employees to work from anywhere in the USA. We foster a supportive and inclusive remote work culture that values work-life balance and professional growth opportunities.

Position Summary:
As a Remote Account Manager at BetterHelp, you will play a crucial role in managing client accounts and driving sales in a remote setting. This position offers the flexibility to work from the comfort of your home office, collaborating with a distributed team to achieve sales targets and deliver exceptional customer service.

Key Responsibilities:
- Build and maintain strong relationships with clients to understand their needs and promote BetterHelp's services
- Drive sales growth by identifying new business opportunities and upselling existing clients
- Collaborate with internal teams to ensure client satisfaction and resolve any issues in a timely manner
- Track sales metrics and prepare regular reports to monitor account performance
- Stay updated on industry trends and competition to suggest improvements in sales strategies

Required Qualifications:
- Proven experience in account management or sales, preferably in a remote work environment
- Strong communication and negotiation skills to interact effectively with clients and internal teams
- Ability to work independently and manage time efficiently in a remote setting
- Proficiency in CRM software and sales tools to streamline account management processes

Technical Requirements:
- Fully equipped home office with high-speed internet connection
- Availability to work flexible hours based on client needs and occasional team meetings
- Comfortable working in a remote-first company with colleagues in different time zones

Desired Skills:
- Experience using remote team collaboration tools such as Slack, Zoom, or Asana
- Strong problem-solving abilities and adaptability to changing work environments
- Proactive approach to building relationships and driving sales in a virtual setting

Compensation & Benefits:
We offer a competitive annual salary range of $60,000 - $80,000 for the Remote Account Manager position at BetterHelp. In addition, remote-specific benefits include a home office stipend or equipment provision, flexible working hours, virtual onboarding process, and virtual team building activities. Occasional travel may be required for team meetups.

How to Apply:
To apply for the Remote Account Manager position at BetterHelp, please submit your resume and a cover letter outlining your relevant experience and remote work capabilities. We look forward to reviewing your application and potentially welcoming you to our remote sales team at BetterHelp.