Remote Account Manager at Trello

Company Overview:
Trello is a leading remote-first company in the Remote Sales industry, known for its innovative solutions and commitment to remote work culture. At Trello, we embrace the power of distributed teams and believe in providing our employees with the flexibility to work from anywhere in the USA. Our remote work culture fosters collaboration, creativity, and work-life balance, ensuring that every team member can thrive in their role while enjoying the benefits of remote work.

Position Summary:
We are currently seeking a Remote Account Manager to join our dynamic team at Trello. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, driving sales, and ensuring customer satisfaction. This fully remote position offers an exciting opportunity to work independently while being an integral part of our remote sales team.

Key Responsibilities:
- Manage a portfolio of key client accounts and serve as the primary point of contact
- Develop and implement strategic account plans to drive sales growth and meet revenue targets
- Collaborate with cross-functional teams to ensure the successful delivery of products and services to clients
- Identify upsell and cross-sell opportunities to maximize account value
- Provide exceptional customer service and support to address client inquiries and resolve issues in a timely manner

Required Qualifications:
- Proven experience in account management or sales, preferably in a remote work environment
- Excellent communication and interpersonal skills to build strong client relationships remotely
- Strong problem-solving abilities and a customer-centric mindset
- Ability to work independently and manage time effectively in a remote setting
- Bachelor's degree in Business Administration, Marketing, or related field

Technical Requirements:
- Dedicated home office setup with high-speed internet access
- Proficiency in remote collaboration tools such as Zoom, Slack, and Trello
- Comfortable working across different time zones as needed
- Familiarity with CRM software for account management

Desired Skills:
- Experience with SaaS products and services
- Knowledge of project management methodologies
- Ability to analyze data and generate insights for clients
- Strong presentation and negotiation skills for virtual meetings

Compensation & Benefits:
- Competitive annual salary range of $60,000 - $80,000, commensurate with experience
- Home office stipend or equipment provided
- Flexible working hours with consideration for different time zones
- Virtual onboarding process for seamless integration into the remote team
- Remote team collaboration tools such as Slack and Zoom
- Regular communication and virtual team building activities
- Occasional travel requirements for team meetups (post-pandemic)

How to Apply:
To apply for the Remote Account Manager position at Trello, please submit your resume and a cover letter highlighting your relevant experience and remote work capabilities. We look forward to reviewing your application and potentially welcoming you to our remote sales team at Trello.