Remote Account Manager at Upwork

Company Overview:
Upwork is a leading platform that connects businesses with freelancers across the globe. Our remote-first culture fosters collaboration and innovation without boundaries. At Upwork, we embrace the flexibility and efficiency of remote work, allowing our team members to thrive in a virtual environment while delivering exceptional results.

Position Summary:
As a Remote Account Manager at Upwork, you will be responsible for managing client accounts, building strong relationships, and driving revenue growth in the remote sales industry. This position offers a dynamic opportunity to work remotely from anywhere in the USA, leveraging your sales skills and expertise to support our clients' success.

Key Responsibilities:
- Develop and maintain long-term relationships with clients
- Understand clients' needs and propose solutions to drive sales
- Collaborate with cross-functional teams to ensure client satisfaction
- Identify new business opportunities and contribute to revenue growth
- Provide exceptional customer service and support throughout the sales process

Required Qualifications:
- 3+ years of experience in account management or sales
- Proven track record of meeting or exceeding sales targets
- Strong communication and negotiation skills
- Ability to work independently and as part of a remote team
- Proficiency in remote collaboration tools and CRM software

Technical Requirements:
- Dedicated home office space conducive to remote work
- Reliable high-speed internet connection (minimum 25 Mbps)
- Comfortable working in a remote setting with flexible hours
- Availability to work within Pacific to Eastern time zones

Desired Skills:
- Experience in the remote work industry
- Familiarity with project management tools like Asana or Trello
- Ability to adapt to a fast-paced, virtual work environment
- Strong analytical and problem-solving skills

Compensation & Benefits:
We offer a competitive annual salary range of $60,000 to $80,000 for this remote position, commensurate with experience. In addition, Upwork provides remote-specific benefits, including a home office stipend or equipment, flexible working hours, virtual onboarding, and virtual team building activities. We also use collaboration tools like Slack and Zoom to facilitate communication and connectivity among our distributed team members.

How to Apply:
To apply for the Remote Account Manager position at Upwork, please submit your resume and a cover letter highlighting your relevant experience and skills. Our remote hiring process includes virtual interviews and assessments to ensure a seamless and efficient recruitment experience. We look forward to welcoming a talented professional to our remote sales team at Upwork.