Store Manager at John Lewis Partnership, Birmingham, West Midlands

Job Description

Company Overview:
John Lewis Partnership is a renowned British retail company operating department stores, supermarkets, and other retail ventures. With a long-standing reputation for quality products and exceptional customer service, John Lewis Partnership prides itself on its commitment to employee satisfaction and development.

Key Responsibilities for Store Manager:
- Oversee the daily operations of the store in Birmingham, West Midlands, ensuring smooth functioning and exceptional customer service.
- Lead and motivate a team of retail staff, providing guidance, training, and support to drive sales and achieve targets.
- Implement company policies and procedures to maintain high standards of product presentation, cleanliness, and health & safety.
- Monitor inventory levels, conduct stock checks, and liaise with suppliers to ensure adequate stock availability.
- Analyse sales data, identify trends, and implement strategies to maximise profitability and enhance the customer shopping experience.
- Handle customer queries, complaints, and feedback effectively, resolving issues in a timely and professional manner.

Required Qualifications:
- Proven experience as a Store Manager or similar role in the retail industry.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal abilities to interact effectively with customers and colleagues.
- Sound knowledge of retail operations, including inventory management, sales techniques, and customer service best practices.

Desired Skills:
- A relevant degree or professional qualification in Retail Management or a related field.
- Experience in implementing visual merchandising techniques to enhance store aesthetics and drive sales.
- Proficiency in using retail management software for inventory control and sales analysis.
- Ability to adapt to a fast-paced retail environment and make strategic decisions under pressure.

Compensation & Benefits:
The annual salary range for the Store Manager position at John Lewis Partnership in Birmingham, West Midlands, is £30,000 to £40,000, depending on experience and qualifications. In addition to competitive pay, the company offers benefits such as staff discounts, pension scheme, and opportunities for career progression within the organisation.

How to Apply:
To apply for the Store Manager role at John Lewis Partnership in Birmingham, West Midlands, please visit our careers page on the company website and submit your CV and a cover letter outlining your suitability for the position. We look forward to receiving your application and potentially welcoming you to our dynamic team.

Required Skills

  • Team Leadership
  • Staff Training
  • Performance Management

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