UX/UI Designer at United Parcel Service - Remote Job Position

Company Overview

United Parcel Service (UPS) is a global leader in logistics, package delivery, and supply chain management. With a commitment to innovation and customer service, UPS leverages technology to streamline operations and enhance the end‑to‑end experience for millions of customers worldwide. The company’s culture emphasizes collaboration, continuous learning, and a forward‑thinking approach to solving complex challenges.

Position Summary

The UX/UI Designer will join UPS’s digital product team on a remote basis, contributing to the design of intuitive, high‑impact user experiences across web and mobile platforms. This role blends research, interaction design, and visual storytelling to create seamless interfaces that align with UPS’s brand standards and business objectives.

Key Responsibilities

• Develop user‑centered design solutions by applying interaction design principles and insights into user behavior and psychology.
• Create wireframes, prototypes, and high‑fidelity mockups using industry‑standard tools such as Figma, Sketch, or Adobe XD.
• Design and implement animation and micro‑interaction elements that enhance usability and delight users.
• Collaborate closely with product managers, engineers, and researchers in iterative design sprints and agile ceremonies.
• Conduct usability testing, gather feedback, and refine designs based on data‑driven insights.
• Maintain design systems and style guides to ensure consistency across all digital touchpoints.
• Present design concepts and rationale to stakeholders, articulating how solutions meet user needs and business goals.

Required Qualifications

• 0 to 9 years of professional experience in UX/UI design or a related field.
• Demonstrated mastery of interaction design principles and a solid understanding of user behavior and psychology.
• Proficiency with wireframing and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• Experience designing animation and micro‑interaction elements that improve user engagement.
• Strong track record of working within collaborative design processes and cross‑functional teams.
• Portfolio showcasing end‑to‑end design projects, including research, wireframes, prototypes, and final visual designs.
• Excellent communication skills, both written and verbal, with the ability to articulate design decisions to diverse audiences.

Required Education

Degree classification: Others – includes associate degrees, professional certifications, or equivalent practical experience in design, human‑computer interaction, or related disciplines.

Desired Skills

• Knowledge of front‑end development basics (HTML, CSS, JavaScript) to facilitate design handoff.
• Familiarity with accessibility standards (WCAG) and inclusive design practices.
• Experience with data visualization and dashboard design.
• Understanding of agile methodologies and product lifecycle management.
• Ability to mentor junior designers and contribute to a culture of continuous improvement.

Compensation & Benefits

The position offers a competitive salary range of $65,000 to $112,000 annually, commensurate with experience and qualifications. Additional benefits include:

• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Generous paid time off and holiday schedule.
• Remote work flexibility and home office stipend.
• Professional development resources and tuition reimbursement.
• Employee assistance programs and wellness initiatives.

How to Apply

Interested candidates should visit the United Parcel Service careers portal, locate the “UX/UI Designer – Remote” posting, and submit an online application. Attach a current résumé, a link to your design portfolio, and a brief cover letter outlining your relevant experience and motivation for joining UPS. Applications will be reviewed on a rolling basis; qualified applicants will be contacted for an initial interview.